Privacy policy
Last updated: June 10, 2026
At Passion Perfumes, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, create an account, contact us, or interact with our online store.
This website is operated by Passion Perfumes and powered by Shopify, which helps us provide our online shopping experience.
By using our website, you agree to the collection and use of your information as described in this Privacy Policy.
Information We Collect
We may collect personal information from you when you browse our website, place an order, create an account, subscribe to our updates, contact customer support, or interact with our services.
The information we may collect includes:
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Full name
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Email address
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Mobile number
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Billing address
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Shipping address
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Order details
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Payment method details
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Account login details, if you create an account
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Products you view, add to cart, wishlist, purchase, exchange, or cancel
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Messages or inquiries you send to us
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Device information, browser type, IP address, and website usage data
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Marketing preferences, such as whether you agree to receive promotional emails or messages
We may also collect information automatically through cookies and similar technologies when you visit our website.
Payment Information
When you place an order, payment information may be processed through secure third-party payment providers or Shopify-supported payment services.
Passion Perfumes does not store your full credit card or debit card details on our own systems.
Depending on the payment method you choose, we may receive limited payment-related information such as payment confirmation, transaction status, payment method type, or order payment reference.
If you choose Cash on Delivery or Instapay, we may use your order and contact details to confirm and process your purchase.
How We Use Your Information
We use your personal information to operate our business and provide you with a smooth shopping experience.
This includes using your information to:
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Process and confirm your orders
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Arrange delivery and shipping
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Contact you regarding your order
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Manage returns, exchanges, complaints, or customer service requests
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Create and manage your customer account
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Improve our website, products, services, and customer experience
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Send order updates, delivery updates, and service messages
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Send promotional emails, offers, or marketing messages when allowed
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Show relevant advertisements or offers based on your activity on our website
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Prevent fraud, fake orders, misuse, or unauthorized activity
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Comply with applicable legal, tax, accounting, or regulatory requirements
Marketing & Promotional Communication
We may use your contact information to send you offers, product updates, promotions, or marketing messages related to Passion Perfumes.
You can unsubscribe from promotional emails at any time by using the unsubscribe link in our emails or by contacting us directly.
Even if you unsubscribe from marketing messages, we may still contact you regarding important order-related matters, such as order confirmation, delivery updates, payment issues, or customer service requests.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.
Cookies may help us:
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Remember items in your cart
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Save your preferences
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Improve website performance
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Understand customer behavior
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Measure advertising performance
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Show relevant ads on platforms such as Google, Facebook, Instagram, TikTok, or other marketing channels
You can manage or disable cookies through your browser settings. However, disabling cookies may affect some website features.
Sharing Your Information
We do not sell your personal information.
We may share your information only when necessary to operate our store, complete your order, provide customer support, improve our services, or comply with legal requirements.
We may share information with:
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Shopify, as our e-commerce platform provider
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Shipping and delivery companies
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Payment service providers
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IT, hosting, and technical service providers
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Customer support service providers
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Marketing and advertising platforms
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Analytics and performance tracking tools
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Legal, tax, accounting, or regulatory authorities when required
These parties are only given the information needed to perform their services.
Shopify
Our store is powered by Shopify. Shopify may collect and process certain information when you visit or use our website to provide the e-commerce platform, checkout, hosting, security, analytics, and related services.
Information submitted through our website may be processed by Shopify and its service providers in accordance with Shopify’s own privacy practices.
Delivery Partners
To deliver your order, we may share your name, phone number, address, order details, and delivery instructions with shipping or courier companies.
This information is used only to complete the delivery or contact you regarding your shipment.
Third-Party Links
Our website may include links to third-party websites, platforms, or services.
If you visit a third-party website through a link on our website, please review their privacy policy separately. Passion Perfumes is not responsible for the privacy practices, content, or security of third-party websites.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.
However, no website, online platform, or electronic transmission is completely secure. We recommend that you avoid sharing sensitive information through unsecured communication channels.
If you create an account on our website, you are responsible for keeping your login details confidential.
Data Retention
We keep your personal information for as long as needed to:
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Process your orders
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Provide customer support
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Maintain business records
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Comply with legal, tax, accounting, or regulatory obligations
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Resolve disputes
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Prevent fraud or misuse
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Improve our services
When your information is no longer needed, we may delete, anonymize, or securely store it as required.
Your Rights
You may contact us to request:
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Access to the personal information we hold about you
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Correction of inaccurate or incomplete information
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Deletion of your personal information, where applicable
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Stopping promotional communication
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Updating your account or contact details
Some requests may be subject to verification for security reasons.
Please note that we may need to keep certain information when required for order records, accounting, tax, fraud prevention, or legal purposes.
Children’s Privacy
Our website and services are not intended for children.
We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so we can review and delete the information where appropriate.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, legal requirements, or operational practices.
When we update this policy, we will change the “Last updated” date at the top of this page.
We recommend reviewing this Privacy Policy from time to time.
Contact Us
If you have any questions about this Privacy Policy, how we use your information, or if you would like to make a privacy-related request, please contact us at:
Passion Perfumes
Nasr City, Cairo, Egypt